Privacy Policy
Last Updated: April 16, 2024
Thank you for visiting the Kapsul(TM) website located at the www.kapsulair.comdomain (“Kapsul Website”). This website is owned and operated by Premium Home Comfort Inc. d/b/a Kapsul (“Kapsul” or “Company” or “we”), and we can be reached by mail at Kapsul, 2212 Walnut Street, Philadelphia, PA 19103 or by email at privacy@kapsulair.com.
We value individual privacy and want to give visitors of the Kapsul Websitethe opportunity to know what information we collect about them and how they can limit the use of personally-identifiable information beyond the purposes for which they first provided it. At all times, however, the Company reserves the right to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena or court order), to protect the Company's rights or property, including without limitation in the event of a transfer of control of the Company or substantially all of its assets, or during emergencies when safety is at risk.
This privacy policy (the “Policy”) does not apply to the practices of third parties, such as advertisers, content providers, or other companies and person that we do not own or control, or to person that we do not employ or manage. We reserve the right to change the terms of this Policy at any time. However, we will not materially reduce your rights under this Policy without providing reasonable notice to you, such as by posting a notice on our home page. Since these policy change notices last only for a limited time, however, you should check this Privacy Policy regularly to see if there have been any changes and review the “Last Update” date at the top of this Policy, which will be revised whenever we make changes. Your provision of any information on or through the Kapsul Website following such notification or revision will constitute your consent to the collection, disclosure, and use of such information in accordance with the updated Policy. Accordingly, we encourage you to review this Policy whenever you visit the Kapsul Website to familiarize yourself with the most recent version.
Data We Collect and How We Use It
Personally Identifiable Information
We collect your email address if you subscribe to our mailing list or reach out to us through our “Contact Us” form, or otherwise communicate with us by email, as well as other information that you might supply voluntarily, such as survey information.
If you purchase a product or service at our site, we will also ask for your name, address, credit card number or other account number you wish to be charged. We do not give out your credit card or other account information to third parties other than our payment processing and fulfillment vendors unless you authorize us to do so or if it is necessary to fulfill our responsibilities, including, but not limited to, delivering a product or service you order.
We may use this information to respond to an email or other inquiry or request, to help improve our Kapsul Website and our products and services, to customize your experience at the Kapsul Website, or to send updates or notices about our organization and the products we offer that we think may be of interest to you. We may also combine this information with other generally or publicly available information to help us identify visitors' preferences or interests. We may provide information that identifies you to companies that assist us in these activities, such as helping us fulfill your request for a product, service or information.
The Company may collect information from visitors to the Kapsul Website (including names, email addresses, addresses, and phone numbers) for inclusion in a customer or subscriber directory that is utilized by the Company to contact such visitors or to market products and services.
Children’s Privacy
The Kapsul Website is intended only for adults. The Company does not knowingly collect personal information from children under the age of 13. If the Company obtains knowledge that it has personally identifiable information about a child under 13 in retrievable form in its files, the Company will delete that information from our existing files.
Cookies & Computer-Related Information
We may use cookies, web beacons, and other web-based technologies to associate certain Internet-related information about you. A cookie a small amount of data stored on the hard drive of your computer that allows your computer’s browser to store your preferences, and which allows us to identify your IP address with corresponding information in our database. Cookies may be used in website system administration to keep track of movement of an individual user from one screen to another. This information may also be used by us to detect and resolve website problems and to assist with customer support. We do not collect any personally identifiable information about site visitors in this process. Cookies, by themselves, do not tell us your email address or other similar personally identifiable information about you, but may contain information such as date and time of your website visit, session identification number, and registration information.
Our web server automatically collects information from your computer and navigation patterns when you visit our site, including your Internet Protocol (IP) address, the computer's operating system, the type of browser you use, and the specific web pages visited during your connection. We may also track data such as the total number of visits to our website and the number of visitors to each page of our website.
We may use this information, in aggregate form, for system maintenance and to better understand how our visitors use our site and improve the content and functionalities on the Kapsul Website so that we can make them better. The Company may also share statistical or demographic information in aggregate form with third parties for marketing or research purposes. This aggregate data will not contain any information that personally identifies you.
How You Can Control and Update Data about You
We want to be sure that we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe that your contact information needs to be updated, you can email us at contact us at privacy@kapsulair.comto correct or update your contact information.
You may choose at any time to remove your name, telephone and fax numbers, and postal and email addresses from the lists we use to send notices or updates and elect not to receive correspondence from us by mailing us at Kapsul, 2212 Walnut Street, Philadelphia, PA 19103 or by email at privacy@kapsulair.com.
Users may request that the Company refrain from disclosing to third parties the data it collects on its subscription form or any other form on which users are providing information by contacting the company at the above address or by email at privacy@kapsulair.com
Other Internet sites you visit - including those linked from the Company website - may have their own privacy policies or no policy at all. Other websites might use personal information differently than our policy permits. We strongly encourage you to review the privacy policies of any site before providing any personal information.
Data Integrity and Security
We use state-of-the-art technology to keep any information you provide as secure as possible. We also have in place privacy protection control contractual obligations with our vendors designed to ensure that personal data is protected from unauthorized access or disclosure. All the Company employees must abide by the Company's Privacy Policy. Only authorized employees are permitted to have access too personally- identifiable data about website visitors, and that access is limited to what is reasonably needed to perform an employee's responsibilities, such as providing updates or notices or customer service. Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.